Article
Start with shared metrics
Define the few metrics that reflect real objectives. If every team tracks a different scorecard, clarity never materializes.
Create a single narrative
Reporting should explain what is happening and why. A shared narrative eliminates rework caused by conflicting interpretations.
Make trade-offs visible
Progress in one area can hide regression in another. Transparent reporting surfaces those trade-offs early.
Close the loop
Clarity only helps when it leads to action. Short feedback cycles and explicit follow-through keep improvements compounding.
When everyone can see the same reality, teams spend less time debating the numbers and more time solving the right problems.